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DrLoop

DrLoop Support

A little help.
A smoother journey.

For every person. Every team.
Every part of the trip.

Which DrLoop product can we help you with?

DrLoop Go

Good questions.
Clear answers.

Help with requesting a ride, trip updates and your account.

Contact support

Frequently asked questions

Here to help

Tell us what
you need.

A clear description helps us understand the issue. Start with the product, then tell us what happened.

Prefer to call?

(647) 477-8282

Prefer email?

support@drloop.ca

Non-emergency support only.

For immediate danger or a medical emergency, contact local emergency services. For a time-sensitive trip issue, contact your transportation provider. This form is not live dispatch.

DrLoop Go support

Include what happened and what you expected. Do not include patient information, medical records, passwords or payment details.

We use these details to handle your support request, as described in our Privacy Notice.

Building a connection with DrLoop?

For new facility and transportation provider partnerships.

Partner with DrLoop